Terms & Conditions

Last updated: 22 October 2026

Welcome to Dakshina Hawa Resort — a riverside resort near Kolkata, located at Shulkuniabad, Hasnabad, in North 24 Parganas, West Bengal. By using this website or making a booking with us, you agree to the terms below. If you do not agree, please do not use this website.

1. Bookings and Payments

All room bookings are made online through this website. Full payment is collected at the time of booking through Razorpay, our secure payment partner. We accept UPI, credit cards, debit cards, and net banking.

A booking is confirmed only after successful payment. You will receive a booking confirmation with your booking details on your registered phone number or email address. The total amount shown at checkout is the final amount payable for your stay.

2. Check-in and Check-out

Check-in time is 11:30 AM and check-out time is 10:00 AM. Early check-in and late check-out are subject to room availability on the day and may carry additional charges.

3. Guest Identification

A valid government-issued photo ID is mandatory for every guest at check-in. We accept Passport, Aadhaar Card, Driving Licence, and Voter ID. PAN cards are not accepted as identity proof. Guests unable to produce valid ID may be refused check-in without refund.

4. Rooms and Occupancy

The resort has 20 rooms across three categories. Rooms are allotted as per the category selected at the time of booking, subject to availability. Room numbers are assigned by the front desk and cannot be pre-selected.

5. Guest Conduct and Damages

Guests are expected to behave responsibly and respect fellow guests, staff, and resort property. Any damage to rooms, furniture, fixtures, or resort property caused by a guest will be charged at actual repair or replacement cost. Outside food, alcohol, and loud music systems that disturb other guests are not permitted in guest rooms or common areas.

6. Pet Policy

Dakshina Hawa Resort is pet-friendly. Pets must be supervised at all times, kept on a leash in common areas, and must not be left unattended in rooms. Pets are not allowed in the dining areas. Guests are fully responsible for their pet’s behaviour and for any damage or extra cleaning required because of the pet.

7. Cancellations and Refunds

Cancellations are governed by our Cancellation & Refund Policy. In summary: no refund for cancellations 0–2 days before check-in; ₹300 per head per day deducted for cancellations 3–10 days before; ₹200 per head per day deducted for cancellations 11 or more days before. No refunds apply to event or discounted rates. Please read the full Cancellation & Refund Policy before booking.

8. Limitation of Liability

The resort is not responsible for loss, theft, or damage to guests’ personal belongings or valuables. Guests are advised to keep valuables secured. The resort shall not be liable for any inconvenience, loss, or injury arising from events beyond our reasonable control, including natural calamities, strikes, or government restrictions.

9. Governing Law and Jurisdiction

These terms are governed by the laws of India. Any dispute arising from a booking or stay shall be subject to the exclusive jurisdiction of the courts of North 24 Parganas, West Bengal.

10. Contact Us

Dakshina Hawa Resort
Shulkuniabad, Hasnabad, North 24 Parganas, West Bengal 743456
(near Taki, about 5 km from Hasnabad station, on the riverside near the Ichamati river)
Phone: +91 76992 00414 | Email: dakshinahawaresort@gmail.com
Manager: Jaytirmay Das